🔄 Returns & Exchanges
We Want You to Love Your Purchase!
At Sage Southern, we want you to be happy with every order. If something isn't quite right, we're here to help.
Return Eligibility
Returns must be requested within 7 days of delivery.
To be eligible for a return, items must be:
✔️ Unworn and unwashed
✔️ In their original condition
✔️ With all original tags attached
Items that show signs of wear, damage, or have missing tags may not qualify for a return.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Jewelry
- Beauty products
- Intimates
- Swimwear
- Final sale or clearance items
- Gift cards
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
Email us at:
Please include:
- Your order number
- A brief description of the issue
- Clear photos of the item and packaging
We'll work with our fulfillment partner to make it right as quickly as possible.
Exchanges
At this time, we do not offer direct exchanges.
If your return is approved, you may place a new order for the item you'd like instead (subject to availability).
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or an incorrect item was received.
Refunds
Once your return has been received and inspected, you'll be notified by email regarding the status of your refund.
If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your bank or credit card company to process the refund after it has been issued.
Questions?
If you have any questions about returns or your order, we're always happy to help!
❤️ Thank you for shopping with Sage Southern!
Last Updated: July 2026