❓ Frequently Asked Questions
How long will it take to receive my order?
Orders are typically processed within 2–5 business days before shipping.
Once shipped, most orders arrive within 5–10 business days. You'll receive a tracking number by email as soon as your order is on its way.
Where do you ship?
Currently, we ship within the United States.
How can I track my order?
Once your order has shipped, you'll receive an email with your tracking information.
If you can't find your tracking email, feel free to contact us and we'll be happy to help.
Can I return my order?
Yes! Returns are accepted within 7 days of delivery for eligible items.
Items must be unworn, unwashed, and have all original tags attached.
Please visit our Returns & Exchanges page for complete details.
What if my item arrives damaged?
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
Include:
- Your order number
- Photos of the item
- Photos of the packaging
We'll work with our fulfillment partner to resolve the issue as quickly as possible.
Can I change or cancel my order?
Because we begin processing orders quickly, we cannot guarantee changes or cancellations once an order has been placed.
If you need assistance, please contact us as soon as possible, and we'll do our best to help.
Do you restock sold-out items?
Some items may be restocked, while others are available only for a limited time.
If there's something you love, we recommend ordering before it's gone!
How do I know what size to order?
Each product includes sizing information whenever available.
If you have questions about sizing, feel free to reach out before placing your order.
We're always happy to help!
How can I contact Sage Southern?
We'd love to hear from you!
We typically respond within 1–2 business days.